Mobile / Casino
These legal terms set out how 99it operates your account, handles your data, and defines the boundaries of our service for Bangladesh. Access to the platform and its features depends on your local law and eligible regions.
Our terms apply from the moment you open an account with 99it. They cover how you access the platform, how transactions are processed through verified payment paths like bKash and Bank Transfer, and how we manage the data tied to your account. Availability of any feature — including sports markets, casino categories, and wallet functions — depends on your local law and the eligible regions we serve. We do not make claims about legal status in jurisdictions we have not confirmed. If a feature is unavailable in your region, your account dashboard will reflect that. These terms are written to be read, not buried. We update them when our service changes, and we notify you through your registered account contact before material changes take effect. Questions about a specific clause can be directed to our support team through the contact paths listed on this page. Your continued use of the platform after a notified update means you accept the revised terms. If you do not accept a change, you may close your account at any time by contacting support. We keep a record of the version you accepted at registration.
Deposits and withdrawals processed via bKash are subject to the transaction limits and verification steps shown in your account wallet section.
Bank Transfer instructions, including account details and reference requirements, are displayed at the point of transaction inside your account.
Your account wallet balance is held under these terms. Movement between sports and casino sections does not change the legal basis of your funds.
Access to specific markets and categories is determined by your registered region. Eligibility is checked at account level, not per session.
Not every part of your experience falls under the same policy clause. Here is how we draw the lines across account access, transactions, site content, and third-party services.
Login, registration, identity verification, and session management are fully within scope. These are governed directly by 99it and subject to these terms.
Deposits and withdrawals via bKash and Bank Transfer are in scope. Processing is handled through verified payment rails; timing and limits are shown in your account.
Game content, sports markets, odds displays, and lobby navigation are in scope as platform features. Content availability varies by region and eligible access.
External payment processors, game studios, and data providers operate under their own terms. 99it is not liable for third-party service interruptions or policy changes outside our control.
You have practical options at every stage of your relationship with 99it. Your account history — including transaction records, session logs, and any communications with support — is accessible from the account section once you are signed in. If any detail on your account is incorrect, you can submit a correction request directly through the support channel; we will review and update within the timeframe shown in your account. Raising a question about how your data is used, or requesting that we clarify a policy clause, does not require a formal process — our support team handles these through the same contact paths as general account help. If you want to request removal of your account data, that option is available by contacting support with your registered account details. We will confirm receipt and outline the steps from there. None of these rights depend on your payment method or the categories you access on the platform.
Sign in and open the account section to see your transaction history, session activity, and any policy acknowledgements tied to your account.
Submit a correction through support if your registered name, contact, or payment details need updating. Verification may be required before changes take effect.
Contact support through the published routes on this page to ask about any clause, data use, or eligibility question. No formal process is needed.
Send a removal request with your registered account details via support. We will confirm receipt and walk you through the steps that follow.
For any question about these terms, your account rights, or data handling, use the contact routes below. We do not publish channels or hours we cannot stand behind.
Open the chat widget from any page while signed in to reach the support team directly. Use this for account-specific policy questions.
Send your query to the support address listed in your account settings. Include your registered account reference so we can locate your record quickly.
The Help Centre in your account contains published policy documents and common questions about terms, data, and eligibility. Check there first for faster answers.
We handle your account data with a clear purpose: to operate your account, process transactions, and keep the platform secure. Here is how each area works in practice.
We collect only what is needed to run your account — registration details, transaction records, and session data. We do not sell your data to third parties outside the scope of operating the platform.
Cookies keep your session active and help us understand how the platform is used. You can manage cookie preferences through your browser settings; some features require session cookies to function.
Your account is protected by login credentials you set at registration. If you suspect unauthorised access, contact support immediately through the live chat or email route listed on this page.
We retain your account data for as long as your account is active and for the period required after closure. To request changes to your stored data, contact support with your account reference.
Straight answers to what people actually ask about the 99it legal terms, account rights, and data handling.
Yes. All transactions processed through your account — including bKash and Bank Transfer — are covered by these terms. The specific limits and verification steps for each method are shown inside your account wallet at the point of transaction.
Availability depends on your local law and the eligible regions we serve. Your account dashboard will show which features and markets are accessible from your registered location. If access is restricted, that will be reflected when you sign in.
Yes. Contact support through the email or live chat route with your registered account reference. We will confirm what data we hold and provide it in the format available to us. Response timelines are shown in your account after you submit the request.
We retain your data for the period required after account closure, in line with applicable obligations. After that period, data is removed from active systems. You can ask support for details on the retention timeline that applies to your account.
We notify you through your registered account contact before any material change takes effect. The version of the terms you accepted at registration is recorded. Continuing to use the platform after a notified update means you accept the revised terms.
Raise it directly with support via live chat or email. Include your account reference and the specific clause or decision you are questioning. Our team will review the matter and respond through the same channel you used to contact us.