These terms govern how your 99it account works, what you can do with it, and what we expect in return. Access to 99it depends on your local law and eligible regions — read through the sections below before placing any bets or making a bKash or Bank Transfer transaction.
Account eligibility applies
bKash & Bank Transfer covered
Applies to all site sections
Subject to local law
POLICY POSTURE
How These Terms Apply to You
By opening and using an account on 99it, you agree to the terms set out here. These terms apply each time you log in, navigate to any section of the site — sports markets, casino categories, or the account wallet — and each time you initiate a transaction. We update these terms when our operations change; the version published on this page is the current one, and continued use of your account after any update means you accept the revised terms. Jurisdiction matters: access to 99it and the activities available through it depend on the laws of your local region. It is your responsibility to check whether your use is permitted where you are. Nothing in these terms overrides applicable local law, and we do not represent that all features are available in all locations. When you fund your account through bKash or Bank Transfer, the transaction records in your account history reflect the amounts deposited and withdrawn as processed. Any dispute about a transaction should be raised through the support route described in the contact section of this page. We reserve the right to suspend or close accounts that breach these terms, including accounts that provide false information during registration or attempt to access the platform from regions where it is not available.
bKash
Bank Transfer
Account wallet
Sports markets
Casino categories
WHAT IS COVERED
Scope of These Terms
Different parts of your 99it experience fall under different rules. Here is a clear breakdown of what these terms cover and what sits outside them.
Account Access
Your login credentials, account registration details, and eligibility to use 99it fall within these terms. We manage access and may suspend accounts that violate the conditions set out here. Access depends on your local law and eligible region.
Transactions
Deposits and withdrawals made through bKash or Bank Transfer are governed by these terms. The amounts, processing steps, and records shown in your account wallet reflect transactions as we receive and process them.
Site Content
The sports markets, casino game lobbies, and all content published on 99it are provided by us and subject to these terms. Game availability, market offerings, and odds may change without prior notice.
Third-Party Services
Payment processors, game studios, and any external service you access through 99it operate under their own terms. We are not responsible for the conduct or terms of third parties, including bKash as a payment network.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have practical options when it comes to your 99it account data and how we handle your information. These are not abstract promises — they are steps you can take through your account or by contacting support. Your account history page shows every transaction processed through bKash or Bank Transfer, along with bet records across sports markets and casino sessions. If you see an entry that looks wrong, you can flag it directly from the transaction detail screen. Account details like your registered contact information can be updated through the account settings page; for changes to your verification documents, you will need to go through the support route. Any question about how your information is stored or used can be raised with us at any time — the contact section below lists the routes we actively monitor. We aim to respond to account-related queries in the order they are received.
Review Your Records
Open the account history section to see your full transaction log, including all bKash deposits, Bank Transfer movements, and settled bets.
Correct Account Details
Update your registered email or contact details through account settings. Document-level corrections require a support request.
Raise a Question
If any term on this page is unclear or you want to know how a specific policy applies to your account, send a message through the support route listed below.
Request Account Support
For account suspension, access issues, or a formal query about data held on your account, reach out via the contact paths published on this page.
CONTACT US
Reach Us About These Terms
If these terms raise a question or you need to discuss how they apply to your account, use any of the routes below.
Live Chat
Open the chat widget from any page on 99it to reach support directly. Use this for account access issues or transaction questions.
Email Support
Send a written query about these terms or your account data to our support email, found in the help section of the site.
Help Centre
The help centre on 99it covers common terms questions, account steps, and transaction guidance. Check there first for a faster answer.
HOW WE HANDLE THIS
Data, Security and Policy Management
We handle the information on your 99it account with a consistent set of practices across data storage, cookies, and account security.
Data Retention
Account and transaction data — including bKash and Bank Transfer records — is retained for as long as your account is active and for the period required by applicable rules after closure. You can request a summary of held data through support.
Cookies
We use cookies to keep your session active and to remember account preferences across visits. You can adjust cookie settings through your browser, though some site functions depend on session cookies to work correctly.
Account Security
Your account password and login credentials are your responsibility. We do not ask for your password via chat or email. If you suspect unauthorised access, change your password immediately and contact support through the routes on this page.
Policy Updates
When these terms change, the updated version is published here with no separate notification required. Checking this page before each session is the most reliable way to stay current with any changes.
TERMS FAQ
Common Questions About These Terms
These questions cover what visitors most often ask when reading through the 99it terms and conditions.
Do these terms apply to both sports betting and casino games?
Yes. The terms on this page cover your entire 99it account, including access to sports markets like cricket and football, and casino categories. The same account and the same terms apply across both sections.
What happens if I use the platform from a region where it is not available?
Access to 99it depends on your local law and eligible regions. If you access the platform from an unsupported region, we may suspend or close your account. It is your responsibility to check whether use is permitted where you are.
Are my bKash and Bank Transfer transactions covered by these terms?
Yes. All deposits and withdrawals processed through bKash or Bank Transfer are governed by these terms. Records of each transaction appear in your account history. Disputes about a specific transaction should be raised with our support team.
How do I find out what information 99it holds about me?
Your account history and registered details are visible in your account settings. For a formal request about stored data beyond what is shown there, contact us through the support routes listed on this page and we will respond in order.
How will I know if these terms have been updated?
Updated terms are published on this page. Continued use of your account after any update means you accept the revised version. We do not guarantee a separate notification for every change, so checking here before using the platform is the reliable way to stay current.
Can I update my registered account details myself?
Contact details like your registered email can be updated through account settings. For changes that involve verification documents, you will need to submit a request via the support route. Our team handles those in the order received.